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Frequently Asked Questions
THIS PAGE contains a list of frequently asked questions (FAQs). If your query isn't answered here you can search the HERO site using 'Additional searches' at the top of this page or check our glossary of terms for explanations of key bodies, words and phrases.

I have a question about... qualifications
Q. How can I compare my UK qualifications with those in a country I wish to study or work in?
Q. I am an overseas student with a qualification from my home country. How does this compare to its English equivalent?

I have a question about... funding my studies
Q. What financial help is available for students studying further education (FE) courses?
Q. I am a citizen of the UK, are any funds available to allow me to study an undergraduate or postgraduate taught course in the UK?
Q. I am a citizen of a country based outside the UK, are any funds available to allow me to study an undergraduate or postgraduate taught course in the UK?
Q. I am unsure whether I will be classed as a home student, EU or international student. Can you advise me?

I have a question about... choosing a university or college
Q. How can I tell which institutions offer recognised UK degrees or are registered to provide training?
Q. Where can I find out about teaching quality?
Q. Where can I find out more about individual universities and colleges?
Q. Can you send me a prospectus for the University of HERO?

I have a question about... choosing a course
Q. Can you send me a course application form / enrol me on a course?
Q. Does a complete online listing of undergraduate courses exist?
Q. Does a complete online listing of postgraduate courses in the UK exist?

I have a question about... my institution
Q. I am a student and wish to make a complaint or air a grievance. How do I go about this?

I have a question about... the HERO website
Q. Can we put a link from our site to yours?
Q. I've spotted a broken link on a HERO website. What should I do?
Q. Can I contribute an article to the HERO site?
Q. I am a journalist and would like HERO to comment on some aspect of higher education or research.

I have a question about... university and college profiles on the HERO site
Q. How can I ensure my institution is listed on the HERO site?
Q. I work for a university or college and would like to update my profile page. How do I do this?
Q. Can you supply institution contact details in spreadsheet form?

I have a question about... the HERO Content Management System (CMS)
Q. How do I edit my institutional profile page on HERO or upload press releases for my institution to HERO or edit content on a website produced by HERO?
Q. I work for a university or college and would like to post my media releases to the HERO site. How do I do this?

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